58% of consumers are not brand loyal. That means you are constantly in competition for your customer’s dollar. In today’s competitive market, you’ve got to stand out in order to succeed.
Here are our top 5 tips to help you stand out from your competitors.
1. Phenomenal Customer Service
33% of consumers say they will take their business elsewhere after a single bad experience with a company. In today’s competitive market you can’t afford to lose customers over poor service.
2. Branding That Stands Out
First impressions of a brand are formed within the first 10 seconds. That’s why it’s so important to get your branding right. When it comes to recognition, you’ve got to stand out from your competitors.
3. Build A Strong Online Presence
97% of consumers find local businesses online first. Because of this, building a strong online presence is essential to your company’s success.
4. Reward Customer Loyalty
Consumers spend 66% more on brands they are loyal to. How do you keep a loyal customer? Reward them! 83% of customers say loyalty programs make them more likely to keep doing business with a company.
5. Give Back
Giving back to your community is a great way to show your customers their money is being well spent.
Standing out from your competition is no easy feat. It’s less about what your competitor is doing and more about understanding your consumer and appealing to their needs above all.
Need help listening in on your customer’s needs? We can help!